Payment Request Links

A Payment Request Link is a secure, simple way to request and collect customer payments. You can send a link via email or text, and customers can make payments quickly through a custom-branded portal.

The process is straightforward:

• Create a Link: Enter the invoice amount and any other relevant details.
• Send the Link: Deliver the link to your customer via email or text.
• Customer Pays: Customers make a secure payment using their preferred method (credit card or ACH) on a custom-branded portal.
• You Get Paid: Funds are deposited directly into your bank account of choice.

Log into your UTA account, navigate to the "Payments" menu prompt, and select the Payment Request option. Once you access the payment request form, enter the necessary details, such as the invoice amount and customer information. The system will generate a unique link and send it to your customer via the selected method of destruction.

You can send the link to your customers via email or text, making it easy for them to access the payment portal.

Yes, UTA allows you to customize the payment request form and the custom-branded payment portal to suit your business designs and needs, allowing you to maintain your brand identity throughout the payment process.

Customers can pay using ACH (bank transfer) or credit/debit cards, giving them flexibility in choosing their preferred payment method.

Absolutely. The payment portal uses advanced encryption and security protocols to protect customers' payment information and ensure secure transactions.

You will receive a notification once a payment request is completed. The payment request report allows you to track the status of all your payment requests.

If a customer does not complete the payment, you can resend the payment request link or follow up with them using your preferred communication method.

Yes, a payment request fee is included with each request.

Once a payment is made, the funds are deposited directly into the designated bank account. The timing of the deposit may vary depending on the payment method and the agreed-upon processing times.

Yes, you can track all your payment requests and their statuses through the payment request report, giving you visibility into which requests have been paid and which are still outstanding.

You must enter the invoice amount and other relevant details, such as remittance customer information. This ensures your customer receives all the information required to complete the payment.

There is no limit to the number of payment request links you can send.

Yes, Payment Request Links do expire. By default, they expire within 30 days. However, you can select a different expiration date when creating the link to suit your business needs.